SG launch · 2026.06.07
Singapore Terms
Singapore terms for a document operations workspace.
Effective date: 2026-06-07
01
Service boundary
- Documents Dock is a shipment document operations workspace for preparing, checking, archiving, and bundling trade documents.
- Documents Dock and Seoryuhang are not customs brokers, declaring agents, TradeNet front-end providers, freight forwarders, banks, tax advisers, lawyers, or government portals.
- The service does not submit declarations to TradeNet, issue permits, confirm SFA approval, guarantee customs release, or provide final HS classification.
02
Customer responsibility
- Customers must verify all documents, extracted values, permit references, HS candidates, Incoterms, quantities, values, and counterparty details before submission.
- Customers are responsible for obtaining required licences, registrations, certificates, permits, and professional advice where needed.
- Customers must have the right to upload and process documents containing personal data, supplier data, pricing, signatures, stamps, and shipment details.
03
AI and OCR outputs
- OCR and AI outputs are assistive review signals, not final compliance decisions.
- Possible mismatch, missing document, needs review, or ready for handoff labels are workflow states only.
- The service may miss errors or produce inaccurate extracted values due to source quality, scans, document layout, language, or third-party model behavior.
04
Acceptable use
- Do not use the service for illegal trade, sanctions evasion, false documents, fraud, money laundering, or unauthorized processing of third-party data.
- Do not upload unnecessary sensitive identifiers, financial passwords, health data, or documents unrelated to shipment document operations.
- Do not attack, scrape, reverse engineer, overload, or bypass service access controls.
Legal notice: this page is maintained for Singapore users and may be updated as the service, providers, and local requirements change.