SG launch · 2026.06.07

AI and OCR Processing Notice

AI/OCR processing notice for uploaded shipment documents.

Effective date: 2026-06-07

01

When processing runs

  • Uploaded supplier documents and issued documents may be processed to identify document type, extract key fields, compare values, and prepare review summaries.
  • System-generated documents, requirement-card guidance, bundle history, and archive search do not require OCR unless a received or issued document workflow needs datafication.
02

Human review

  • AI/OCR results are not final facts. Users must review original documents before sending a pack to a declaring agent, freight forwarder, bank, or counterparty.
  • The product uses labels such as possible mismatch and needs review to support workflow decisions, not to provide legal or customs advice.
03

Data minimization

  • Logs and analytics should not contain original document text, extracted values, prices, partner names, signatures, stamps, or object storage keys.
  • Operators do not view originals, OCR text, or extracted values by default.

Legal notice: this page is maintained for Singapore users and may be updated as the service, providers, and local requirements change.

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