SG launch · 2026.06.07

Singapore Subprocessors

Subprocessor and cross-border processing notice for Singapore users.

Effective date: 2026-06-07

01

Infrastructure

  • Supabase: authentication, database, RLS, organization metadata, sessions, and audit records.
  • Cloudflare R2: private storage for original shipment documents, generated documents, and bundles.
  • Vercel: web application hosting, build, deployment, and request processing.
  • Railway and Upstash: worker runtime and managed queue/rate-limit infrastructure where used.
02

AI, OCR, and operations

  • OpenAI: AI-assisted extraction normalization, document comparison, and shipment analysis where enabled.
  • Upstage or OCR provider: OCR and document parsing for PDF/image documents.
  • Resend: transactional emails. Sentry: error monitoring. PostHog: product analytics with redaction controls.
03

Billing

  • Paddle is the selected Merchant of Record for Singapore subscriptions.
  • Paddle checkout, receipts, tax handling, refunds, and customer portal records should be treated as the source of truth for paid Singapore subscriptions.
  • Toss Payments remains Korea-only and should not be mixed into Singapore subscription checkout.

Legal notice: this page is maintained for Singapore users and may be updated as the service, providers, and local requirements change.

Singapore Subprocessors | Documents Dock | Documents Dock